Shipping Policies
Thank you for choosing Water Cannon! We aim to make your purchasing process as quick and easy as possible. Please keep in mind that we cannot ship your pressure washers or pressure washer parts to P.O. boxes or APO addresses. Our policies regarding shipping, returns and returnable items are below. If you have any questions regarding your purchase or if you would like to discuss a future purchase or any pressure washer needs, please reach out to our knowledgeable team at 1-800-226-2646 or sales@4000psi.com.
Receive FREE STANDARD SHIPPING on all orders of $99.00 or more, after applicable discounts, shipping, and handling, shipped within the continental United States. Shipping costs will be automatically deducted at checkout from all eligible orders, after applicable discounts. This offer is not valid on previous purchases, international shipments, shipments to Alaska, Hawaii, or Puerto Rico. Additional charges may apply for larger items, residential delivery, liftgate delivery, or inside delivery, limited access delivery or appointment delivery.
Shipping within the continental United States
Water Cannon ships via UPS with delivery to the lower 48 states of the United States. We are currently offering FREE SHIPPING and handling on PREPAID orders over $99.00. * For orders placed by phone or online that are under $99.00, a flat rate shipping charge will be applied. For orders $35.00 and under, the flat rate will be $15.30 and orders from $35.00 – $99.00, the flat rate will be $19.50.
International Shipping
All orders shipped outside of the continental United States will have additional freight charges. Unfortunately, we are unable to ship to APO addresses (certain military addresses overseas).
Specifically, orders shipping to the following locations will be subject to additional freight charges.   Alaska/Hawaii, APO/FPO, US Protectorates, Africa, Asia, Central America and Caribbean, Europe, Middle East, Greenland, Mexico, Canada, Saint Pierre and Miquelon, Bermuda, Oceania, Southeast Asia, South America, PO Box, Angola, Cameroon, Cayman Islands, French Polynesia, Libya, Mongolia, Suriname, Guyana, Panama, Mauritius, Brunei Darussalam, Chad, Madagascar, New Caledonia, Bahamas, Iran, Saint Kitts-Nevis, Western Sahara, Bolivia, Laos, Congo, Republic of the, Seychelles, Sudan, Guadeloupe, Venezuela, Somalia, Burma, Cuba, Republic of, Reunion, Yemen, Barbados, Belize, Liberia, Sierra Leone, Central African Republic, Martinique, Dominica, Niger, French Guiana, Saudi Arabia, Nicaragua, Tajikistan, Anguilla, Antigua and Barbuda, British Virgin Islands, Cape Verde Islands, Honduras, Saint Vincent and the Grenadines, Turks and Caicos Islands, Botswana, Eritrea, Swaziland and Lesotho.
Orders shipping to a Canadian address will be subject to a flat rate charge equal to 25% of the total order value.  For shipments to Alaska, Hawaii, Puerto Rico, and all other international addresses as set out above, a member of our service team will contact you to advise of the freight cost prior to order shipment.
Please click here to access a list of freight forwarders that work with Water Cannon for international shipments that cannot be delivered via UPS or ground shipping.
Additional Shipping Information
In-stock items will be processed within three business days. Expedited (2-Day/Next Day) orders placed by 1:00 P.M. Eastern Time will be processed within one business day. To calculate the estimated delivery date, add processing time to transit time. For example, an item that is processed in three business days and shipped using Standard Shipping (2-7 business days) will arrive in 5-10 business days.
Air freight orders including UPS Next Day Air, 2nd Day Air, and 3rd Day Select must be ordered by phone at 1-800-333-9274, or you can email your order with special instructions to Sales@4000psi.com. All special request orders, including orders outside of the 48 states and Air Freight orders are subject to additional freight costs and handling charges, including customs documents and fees.
Accessorial charges stem from extra services performed by the carrier that goes beyond the typical dock to dock / business to business pick up and deliveries. Common examples of these charges are lift gate service, residential pickup or delivery, limited access locations (i.e. jails, prisons, churches, schools, storage units) and inside delivery. Accessorial charges can be added to your purchase by simply calling our customer service department 1.800.226.2646 or by emailing sales@4000psi.com. In case of a missed delivery or shipping addresses with errors causing a missed delivery, the customer will be responsible for all the extra fees for handling and redelivering of the package.
Shipping costs are based upon this purchase with no additional accessorials added without prior consent from Water Cannon. If a lift gate is required without prior authorization, the purchaser/consignee will be charged for any additional costs by Water Cannon. This includes Inside delivery - liftgate - Storage - advanced notification - redelivery - Limited access fee. Thank for your understanding.
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